Privacy Policy

Your privacy matters to us

Last Updated: January 5, 2025

Coastal Cleanout LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our junk removal services in Sussex County, Delaware.

Information We Collect

Personal Information

When you use our services or contact us, we may collect:

  • Contact Information: Name, email address, phone number, and service address
  • Service Details: Information about the junk removal services you request
  • Payment Information: Billing address and payment method details (processed securely)
  • Communication Records: Records of correspondence when you contact us via phone, email, or contact forms

Automatically Collected Information

When you visit our website, we automatically collect:

  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages visited, time spent on pages, referring website
  • Cookies: Small data files stored on your device to enhance your experience

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our junk removal services
  • Process your service requests and payments
  • Communicate with you about appointments, services, and updates
  • Improve our website and services based on your feedback
  • Send you promotional materials and special offers (with your consent)
  • Comply with legal obligations and protect our rights
  • Prevent fraud and enhance security

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, email service providers). These providers are contractually obligated to protect your information.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

You have the right to:

  • Access and review the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal obligations)
  • Opt out of receiving marketing communications
  • Object to the processing of your personal information

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand how you use our site. You can control cookie preferences through your browser settings, but disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us About Privacy

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: